Guaranteed Healthcare

My husband has been taking the same prescribed medications for the past few years. Now my employer had unilaterally changed our coverage, and the new insurance is refusing to pay for the same medicines unless they were pre-approved. My husband first sent in the prescriptions to mail order pharmacy recommended by our insurance company. The medicines did not come as expected, so he called and found out that the MD who ordered the medicine must "pre-authorized” the prescription. The MD office have since sent at least two "pre-authorization requests". It has been almost two months, we still have not gotten the medicines. The prescriptions are for controlling blood pressure, cholesterol and blood sugar. The MD had been supplying him the medicines to get through the gap. but it will not last. It will be a tremendous financial strain for us to continue paying for the prescriptions. Our insurance is still giving us the run around on the bureaucratic red tapes they created to delay/deny paying for the important medicines that could potentially prevent catastrophic medical emergencies.