Guaranteed Healthcare

I want to say thank you first for taking this on. I have closed a letter the was sent you current mortgage lender. We have refinanced our 6 times to be able to pay our medical costs, over the last years. The cost have been over $80,000 with bad health insurance. I am unable to work do to my ankles collapsing in 2000. My husband is now taking a job that has good health insurance but at a $30,000/year pay cut. We will not be keeping the Cobra due to the $7,500 deductible plan -- it's a medical savings plan that has our med's included in the deductible.

We are writing drug companies to get 15 prescriptions that we need to keep our family out of the hospital. We have been turned down because we have drug coverage. Also to add we are uninsurable do to the natural of our health problems.

Thank you again, and here's the letter that we gave the mortgage company:

Dear Nationstar Mortgage,

My husband and I would like to give some more information to help support our request for our mortgage payments to frozen for the next 5 years or reduce our interest rate for fixed amount of time or both. Do to financial hardship. My husband has taken a job with better medical benefits so we can afford our medications, but will be taking 40 percent pay cut to do this.

We do not want lose our home, on top of the other stresses that our family is having to deal with. This letter is a bit more detailed of what we have gone though in the last 13 years. We bought this home in 1995. It was a H.U.D. rehab home. The original owner burned the house to the ground in 1993. The man who owned the home before us got red tagged in the middle of rebuilding . We took out 20000.00 dollar loan the complete the home, which took 8 months.

I have had 6 surgeries on my feet in the last 8 years do to both ankles collapsing after the birth of our second child. After the third surgery. I filed for Social Security . I got turned down the first three times. Then I went in front of an appeal judge back in July of 2003. I was denied to do to not being disabled enough and Keith makes too much money. Since that time I have had 2 more surgeries to repair and reconstruct both of my feet. Please understand that 4 out of 6 surgeries where done out of the area. My family and stayed in a hotels for a week at a time to stay in the area where the surgeries where being done, because I could not go home until the pain pump came out and my foot was case after each surgery. Plus we need to go back and see the surgeon for follow-ups after each surgery. That was 1 to 4 trips per surgery. That meant flying or driving 700 miles each way. We also need to stay in hotels that had a few more amenities because I required 24 hour care and bed redden. Recovery time was in bed for months at time and not having great medical coverage our 6 to 10 year old daughter was my care giver each time. The left foot was reconstructed in 2004 . I am is still under doctors care .

In the summer of 2006, right before I went to have right foot reconstructed. The fusion broke in the left foot. I is still using a bone stimulator to repair damage and needs to buy an other at the cost 3500.00 to finish the repair. If this different one does not finish the repair I will need to return to the surgeon in Mission Viejo to have it redone. As you can guess the stress that this has done to our family. Each surgery required bed rest and non-weight bearing for a least 3 to 6 months. Plus the hard work to learning to walk again, which required 3 to 6 month after each surgery.

Also in this same time frame our youngest daughter and husband has asthma attacks which required missing work and school. We have 15 medications between the three of us. We have spent 5000.00 to 12,000.00 dollars a year since 2000 in medical expenses per year. Please understand that we have had medical insurance this whole time. Wheel chairs and other necessities that our insurance did not cover or cover very little of. Each time we used our credit cards to finance the trips and pay the hotel and hospital care. When you have to go out of your area o have a medical procedure done the hospitals require full payment up front of they will not admit you.

Keith’s employer went to a Health Savings Account though Blue Cross. But we have a 7500.00 deductible with includes our medications. We have to pay full price for them. After calling every pharmacy in our area to get prices. It is going cost 1700.00 a month if we buy all of our medications. One inhaler is 250.00 which my husband and daughter require to keep them out of the hospital. We have looked into getting a secondary insurance for just the medications, but we can not use any other plan with this plan. If you do the math we should reach the deductible in about 4 months. We are having to write the drug companies to ask for help from them. In 2004 our medical expenses were 12000.00 that were not covered or went to the deductible. We had refinanced our home 6 times at this point to deal with medical expenses. In September of 2005 all hell broke lose our truck blew the engine, our cards where maxed out and we needed to make hard choices again what to do. So we got into the loan we are in now with your company. In 2006 we took our only saving we had and did a short pay with the Chase credit card . We owed 16000.00 dollars to them. Chase took 6000.00 of the original 16,00.00.To do this we closed our only retirement account. That we had been saving 50.00 a month for 8 years and had 6700.00 dollars . Not much of a saving for retirement. When tax time came Chase sent a income statement for 8700.00 Which we paid the taxes on because the write off part the I.R.S. says it’s income. Plus the10 percent penalty for closing out our only retirement account and taking that as income as well. Which there was taxes on the money as well.

With this much medical expenses you would think that you could take it all as a write off our your taxes. Well, no you only get to write off what is over 7.5 percent of your annual income. For 2007 that was 8700.00 that only 3000.00 off our tax bill. Last year they take out 5600.00 dollars out of Keith’s check for the health insurance premiums. Guess what we could not take that as a write. No it’s pretax dollars. If your look at what we spent and what we where able take on ours taxes, it helped a bit but the cost is over whelming . And we are not done yet. With all this expense coming out we have put off having other life saving tests.

In March of 2008 I turned 46. When we hit the 10000.00 in co-pay last year our insurance kicked in at 100% I HAD MOMOGRAM DONE FOR THE FIRST TIME. They found lumps need to be monitored every six months to make sure that they don’t turn to cancer. Last years monogram was1200.00. I needed to find a way to pay for this to be done. I has found a clinic to do this service. But it only pays for it be done once a year. I also needs to have other areas of my body tested on a regular basis, with type of coverage that will not be done. Because insurance is not a preventive plan. Just a major medical plan. Just so we can stop the medical bleed out from our finances.

So we are asking that you take in all that we have disclosed to you and please freeze our payments for 5 years or lower our interest for a 5 year period of time. In January of this year our company asked us to ask Bank of America to help us. They did by lowering our interest rate by 2 points for the life of the loan. Lowering our payments by 55.00 a month. This was done with a demand. Which our company did when they fixed the rate for one year. So we can keep our home. On another note we had a prepay penalty of 3500.00 which has stopped us from refinancing our home with another company. Which by the way was for 3 years and the rate started to adjust to 2 years. Maybe this is an unfair advantage for those that our locked into this kind of a loan.

I started calling your company .In December of 2007 work on this. I was told to call back in the beginning January of this year to start this process. I also tried to refinance with our company in the beginning of this month with no luck. We are asking that your company do the right thing and amend the contract for 5 years so we can get back on our feet. Or lower the interest for 2 to 5 years to give us some breathing room. You asked us to ask the second loan carrier to help us and they did. They lowered the interest by 2 points for the life of the loan. Dropping our payment by 55.00 a month . Our company did agree to fix the interest rate for one year. We our asking that you help us by considering doing this to take some of the stress of our family. With gas prices and food raising faster then we can keep up .

Please help us stay in our home. It is not just a house to us. It was built it with our own two hands. We want to retire here. Sincerely, Keith and Deborah